Half flushes are notorious for being finicky. I’ve lost count of how many times I’ve been called out just to fiddle with those dual flush mechanisms. ...

Had a customer insist on plastic once because it was cheaper and “just as good.” Two years later, the threads stripped and we were back to square one....

Handle style definitely makes a difference, at least in my experience. Those single-lever jobs seem to collect crud faster, probably because water dri...

Hand-powered augers can be a double-edged sword, honestly. I’ve seen folks get a clog moving, but then end up with black gunk splattered everywhere—as...

Funny how once you see it, you can’t unsee it. I’ve had folks swear the whole thing was crooked when it was just the wall out of plumb. Shimming works...

I get where you’re coming from. I’ve seen plenty of PEX jobs hold up fine, but I’ve also had to replace some that got brittle after a decade or so—esp...