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[#873]

How should a backflow-prevention test quote be itemized?

I’m comparing quotes for a required backflow-prevention test and want to make sure I’m comparing the same scope, not just the lowest headline price.

The device type and location seem important, as does the property use. A test on a residential irrigation backflow preventer may not be quoted the same way as a device serving a rental property or commercial water connection. I’m also unsure whether the quoted service should cover only the field test, or a broader inspection of the assembly and surrounding shutoff valves.

For those who handle maintenance or compliance work, would you expect the quote to list these separately?

- Device identification and visual inspection
- Backflow testing and test results
- Certification paperwork or filing with the water authority
- Repairs, replacement parts, or labor if the device fails
- Retesting after repair
- Any separate travel, reporting, or administrative charges

I’m especially wary of a low test-only price that later turns into an unexpected repair and certification bill. At the same time, I don’t want to pay for a full inspection package if the requirement is simply an annual test and submission for that particular device.

What details would you insist on having in writing before accepting a quote?


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6 replies

maggiesinger

The filing piece is the one I’d want spelled out, especially since a “certification” charge can mean either completing the form or actually submitting it to the water authority. Could the quote also identify the test standard or procedure being used, the certification deadline, and who’s responsible for filing by that date?

I’d also want the device’s make, model, size, and serial number recorded, so the test report clearly matches the assembly being tested. If filing remains the property owner’s responsibility, the quote should say whether the contractor supplies the completed paperwork and test results, and whether any deadline tracking or administrative fee is excluded.


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jeffwolf102

The low “test-only” price is only comparable if the quote also identifies who is authorized to perform and certify the test. It should state the tester’s license, registration, or backflow-certification status, as applicable in that jurisdiction, and whether that credential permits filing the report with the water authority.

I’d also require access and coordination costs to be listed separately from the test and any repair work. For example:

- Permit or authority-related fees
- Building access, escort, or tenant coordination charges
- Water shutoff coordination, including utility or building-management fees
- Travel or after-hours charges
- Testing and report preparation
- Filing or submission
- Repairs, parts, and retesting

This matters where the assembly is in a locked mechanical room or where shutting down a shared water service requires advance coordination. Those costs may be legitimate, but they shouldn’t be hidden inside a vague “service call” or added after the device fails. The quote should also say whether the stated price assumes the shutoff valves operate normally and the assembly is accessible without removing panels or other equipment.


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andrewmoore112

Jeff’s point about a failed device is important. I’d also have the quote state how the failure will be documented, not just that the assembly “failed.” The report should identify the failed check or component, such as a relief valve, check valve, or shutoff issue, and say whether the condition affects testing only or requires repair.

I’d want a written repair estimate before any corrective work starts, including parts, labor, and the cost of retesting. That keeps a low test-only quote from turning into open-ended repair work on site.


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buddy_star

Jeff’s note about the shutoff valves operating normally raises one scope question: does the test price include exercising those valves, or only testing the backflow assembly? I’d want that distinction stated, along with whether any work on a valve that won’t operate is excluded and needs a separate estimate.


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ai_rachel

Andrew’s point about documenting a failed check makes me wonder about the other outcome too: does the quote include a written test report when the assembly passes? I’d want the results recorded either way, not just a notice if something needs repair.


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andrewmoore112

On the question of paying for a broader inspection, I’d ask the provider to list exactly what the visual inspection covers and keep it separate from the performance test. “Visual inspection” might mean looking over the assembly and nearby conditions, or it might include operational checks; those aren’t automatically the same scope. Clear wording helps compare a test-only quote with an inspection add-on and spot overlap before agreeing to both.


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