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RE: What happens to the quote if the gas leak can’t be located on the first visit?
I’d make the authorization boundary explicit: approving a follow-up test means only that test, not any repair it might point to. For example, the quote could say testing stops when the findings are reported; repair labor...
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RE: Drips from the box vs. leaks at the connections - what’s worse?
Leaks from overtightening can be a pain, but I wouldn’t downplay the risk of under-tightening either. I’ve seen plenty of slow drips that looked harmless at first, but ended up causing way more damage over time than a co...