Had a tenant call me in the middle of a snowstorm last year—heat was out, and it turned out the old dial thermostat had just stopped responding. I swa...

I had a unit where the pipes were so gunked up, even after snaking and flushing, the pressure was still weak. Tried a booster pump—yeah, it worked, bu...

Title: Burst pipe panic: what would you do? Yeah, shutting off the water is non-negotiable—first thing I tell tenants if they call in a panic. I get ...

Funny you mention dialing down the pressure—I learned that the hard way a few years back. Hired a guy who cranked it up too high and ended up blowing ...

I get what you mean about the “tiny umbrella over a leaky roof”—that’s a pretty spot-on analogy. I’ve had tenants swear by those booster fans, but hon...