Agreed, clarity is key. I once serviced a building where tenants kept complaining about leaks—turned out they were repeatedly pressing the wrong flush...

Good points about the flashlight and bucket, but I'd argue that grabbing a towel or rag first can sometimes be more effective. Buckets are great for c...

Couldn't agree more—I've seen plenty of installs go sideways because of overlooked setbacks or soil percolation tests. Curious, did your installer han...