Had a customer once who thought “hand-tight” meant “crank it till your knuckles turn white”—ended up splitting the water line and flooding the kitchen...

I’ve wondered about this too, especially after spending a Saturday morning ankle-deep in muck trying to clear out the storm drain in front of my house...

Not gonna lie, I’ve seen some of those repair kits hold up surprisingly well—at least for a while. Had a client with a cracked utility sink, and the p...

Had a customer once who swore their house was haunted because the guest room was always freezing, no matter what they did. Turns out, the ductwork too...

Had a client who insisted on the “green” stuff for their kitchen sink. Looked great at first, but after a month, the caulk started waving the white fl...

Haha, Murphy's law is definitely real—I've got plenty of flooded-street-at-2-AM stories to back that up. One memorable night, our street was turning i...

I get what you're saying about leaks, but honestly, fixtures can still be a pretty big deal. I remember this one time I replaced an old showerhead at ...

I once had a client who went silicone-crazy on their vinyl plank seams after a similar toilet fiasco... ended up looking like a DIY caulking nightmare...