Maples can be sneaky, but you might just have a chill one. I’ve seen willow roots bust through heavy-duty pipe in less than five years, but my neighbo...

Couldn’t agree more. I’ve pulled out pipes that looked like they were lined with candle wax. As for those enzyme cleaners, I’ve seen them help in plac...

Funny you mention “eco mode”—I’ve lost count how many times I’ve seen folks end up flushing twice, which kind of defeats the purpose, right? In my exp...

I get the appeal of just grabbing a Sharpie, but honestly, I caved and bought one of those label makers after a couple years of chasing my own handwri...

I’ve actually installed a couple of those smart shutoff valves for clients, and I’ll admit, they’re pretty slick when they work right. One guy had a l...

Had a similar experience a couple winters back—thought I'd nailed the insulation job, but nope. Woke up around midnight to that dreaded dripping sound...

Had a call-out recently where the homeowner had their detector near the bathroom—every hot shower set it off. Took us a while to figure out it was jus...

Definitely main valve first, learned that the hard way myself. Couple years back, had a pipe burst in the basement at like 2am. Half-asleep, I grabbed...