I've had mixed luck with tenants checking moisture strips after hours. Usually, if they're already awake and worried about water damage, they'll cooperate. But if it's past midnight...forget it, haha. I've found it helps to walk them through it once during move-in—just a quick demo so they're not totally lost when the time comes. Saves everyone some stress (and sleep).
I've found demos helpful too, but honestly, relying on tenants to check moisture strips at odd hours is hit-or-miss at best. Even with walkthroughs, some folks just aren't comfortable dealing with plumbing stuff, especially late at night. If that app you're talking about can give clear visuals or step-by-step instructions, it might actually help bridge that gap. Still skeptical, but I'd give it a shot—anything to avoid those 2 AM panic calls...
"Even with walkthroughs, some folks just aren't comfortable dealing with plumbing stuff, especially late at night."
True, but honestly, visuals and step-by-step guides only go so far when someone's stressed and water's spraying everywhere. I've seen tenants panic even with clear instructions right in front of them. Apps can help, sure—but nothing beats having a shut-off valve clearly labeled and easy to access. If you really wanna cut down on those 2 AM calls, invest in better labeling and tenant education upfront...trust me, it pays off.
Fair point about labeling, but honestly, even clear labels won't help if the valve itself is stuck or rusted shut (been there...). Regular maintenance checks might be just as important as tenant education in preventing those midnight disasters.
Totally agree about maintenance checks—saved myself a midnight panic once by doing a quick valve check every few months. If anyone's dealing with stuck or rusted valves, here's my budget-friendly trick: spray some WD-40 on the valve, wait 10-15 mins, then gently tap around it with a wrench or hammer handle (nothing too aggressive!). Usually loosens things up nicely without needing to call in the cavalry...or drain your wallet. Regular checks and a bit of DIY go a long way.